What’s your secret?

What’s your secret?

Someone asked me this the other day. It took me by surprise, and after giving a garbled and not-very-helpful answer, I had to go away and think about it. I think they were really asking, “What’s the one thing that’s made the biggest difference in your business?” And the answer to that is easy: Help. On numerous occasions, I’ve taken the painful, uncomfortable step of asking for assistance. Every single time I’ve made a leap, it has been because things got low enough, and I got close enough to my wits’ end, to risk the embarrassment of admitting that I couldn’t do it all on my own. In 2006, as a bridal dressmaker, I had an order that went so horribly wrong, and upset me so much, that I admitted defeat and asked for help. I went on a local business course that gave me an enormous shot of confidence by showing me that I DO know this stuff and I CAN do this. Then, in 2007, I had one of those “That’s IT! I’ve HAD IT!” moments, in which I realised that my business was not what I wanted it to be – I was spinning my wheels, working like mad and not getting anywhere. The local business course people found me a mentor. Barry, a retired local businessman, gave me a whole new perspective, and continues to pull my head out of the little details and into the big picture. His advice has been business-changing, and yes, life-changing. Every single time I make a leap, it is because I get help, an outside perspective, the second opinion...